10.1 The Head of the laboratory may permit, on Customer's request / knowledge, reasonable number of officials and other witnesses of the Customer, who must conform to the directions given by the Test-in-Charge of the Laboratory. The Testing Authority shall not be responsible for any injury, disability or death caused to the representatives of the Customers and or the Witnesses while in the premises.
10.2 The Customer shall be deemed to be aware of the possible repercussions of the tests and the risk involved in the process of testing undertaken. The Customer shall accordingly ensure, at his own cost, the safety of his official(s) and other witnesses against any accident/mishap during their stay in the premises.
10.3 The Customer shall be responsible for the proper behavior of his representatives, witnesses, or other personnel during their stay at the Laboratory. The Testing Authority shall have the right to order the removal of the Customer's personnel from the premises of the Laboratory in case of any misbehavior and/or failure on the part of the personnel to comply with instructions, issued by the Testing Authority Non-compliance with the instructions of the Testing authority may result in the postponement or cancellation of the Testing of the Customer's equipment/product/Samples. The decision of the Testing Authority in this regard will be final and binding and the Customer shall not be entitled to any compensation for any consequent loss.
10.4 The overseas Nationals visiting CPRI in connection with testing activity are required to forward Passport and Indian VISA well in advance to CPRI for arranging necessary approval for the visit. The visa shall be BUSINESS VISA ONLY which is as per the requirement of Government of India.